Frequently Asked Questions

  • Home
  • FAQs
  • Will I be able to continue to work with the same staff?

Personal Online Banking

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.

Personal Mobile Banking

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.

Card Control

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.

Zelle

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.

Personal Finance Manager

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


Business Online Banking

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


Business Mobile Banking

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


Business Leasing

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


Business Online Bill Pay

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


Account Alerts

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


eDocuments

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.


uChoose Rewards

Providing the highest possible level of service is a top priority for both of our banks. We will work hard to ensure clients continue to see the same knowledgeable and friendly associates, as well as receive the same extraordinary service they’ve come to expect from our banks. We realize our associates are one of our biggest assets. As a larger bank, we will be able to offer our associates new opportunities and expect some associates will be able to move to new positions based on their interests and skills, so you may see some new faces as we move forward.