Zelle®

Send and receive money in minutes with Zelle®. It’s the fast and easy way to move money right from your Lake Ridge Bank mobile app or online banking account.

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Why You’ll Love Using Zelle®

Whether you’re paying a friend back for coffee or splitting rent with a roommate, Zelle® keeps things simple and stress-free.

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Fast Transfers

Send or receive money in minutes¹, directly between U.S. bank accounts.

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Easy Access

Log into online banking or the Lake Ridge Bank mobile app to start using Zelle® today.

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Convenient Payments

Settle up with friends, family, or coworkers — even if they bank somewhere else².

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Simple Setup

All you need is an email address or U.S. mobile number to send and receive funds.

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Trusted Security

Funds move directly between bank accounts — no third-party apps or middlemen.

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What Are Some Simple Tips To Ensure Your Money Is Sent Safely

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Know

Only use Zelle® to send money to friends, family and other people you trust.

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Verify

Make sure your recipient’s name and U.S. Mobile number or email address are correct before sending money.

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Be Aware

If a payment situation feels off, it probably is. Trust your gut and investigate.

Frequently Asked Questions

Can I cancel a payment?

No, Zelle® payments cannot be reversed. You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at 608-223-3000 for assistance with canceling the pending payment. If the person you sent money to has already enrolled with Zelle® through their bank or credit union’s mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money. If you sent money to the wrong person, please immediately call our customer support team at 608-223-3000 to determine what options are available.

Is my information secure when using Zelle?

Keeping your money and information safe is a top priority for Lake Ridge Bank. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.

I’m unsure about sending money to someone I don’t know. What should I do?

Only use Zelle to send money to people you trust. Because transfers happen so quickly, it’s difficult to recover funds sent to the wrong person.

How to get started with Zelle® in our mobile app?

Easily start today using just your email address or U.S. mobile number.
  1. Enroll or log in to Mobile or Online Banking
  2. Select “Zelle®”
  3. Accept Terms and Conditions
  4. Select your U.S. mobile number or email address and deposit account
That’s it! You’re ready to start sending and receiving money with Zelle®.

What are some simple tips to ensure your money sent safely?

  • Know who you are sending money to – Only use Zelle® to send money to friends, family, and other people you trust.
  • Verify that your recipient’s name, U.S. mobile phone number and email address are correct before sending money.
  • Be Aware – If a payment situation feels off, it probably is. Trust your get and investigate before sending money.
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App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.

2 Must have a bank account in the U.S. to use Zelle.