Interactive Teller Machine (ITM)

ITMs let you bank on your schedule with the option to speak to a live local banker by video. Enjoy extended hours, secure service, and all the convenience of drive-up banking.

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Why You’ll Love Our ITMs

Our ITMs combine convenience with personal service. Complete everyday banking tasks with ease and speak to a live banker when you need extra support, all from the comfort of your vehicle.

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Instant Teller Assistance

Connect with a local banker by video during business hours for help with nearly any transaction.

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Full-Service Convenience

Make deposits, withdrawals, transfers, loan payments, and more—without leaving your car.

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Enhanced Security

Live teller verification and real-time video add a layer of protection to every transaction.

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24/7 ATM Access

Outside of business hours, ITMs work just like an ATM so you can access your money anytime.

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Frequently Asked Questions

What can I do at an ITM?

You can cash checks, deposit cash and checks, make loan and credit card payments, transfer funds, withdraw cash, and ask questions about your account—all without leaving your vehicle.

What can I do if no representative is available?

Even when a representative isn’t present, you can still deposit cash and checks, transfer funds, and withdraw cash using the ITM.

Where can I find an ITM?

We have drive-thru ITMs at our offices in Evansville, Middleton – University, Oregon, Verona, and Waunakee. There is also a walk-up ITM inside the kiosk at our Janesville office.

Where are the ITM representatives located?

Our ITM representatives work at various Lake Ridge Bank offices. While they may not be in the same location as the ITM you are visiting, they are all part of our local team and ready to assist you.

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