Frequently Asked Questions
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- Why is a transaction denied for My Location or My Regions when the merchant is physically located within the boundaries?
Personal Online Banking
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Personal Mobile Banking
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Card Control
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Zelle
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Personal Finance Manager
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Business Online Banking
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Business Mobile Banking
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Business Leasing
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Business Online Bill Pay
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
Account Alerts
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
eDocuments
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.
uChoose Rewards
When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.