Frequently Asked Questions

  • Home
  • FAQs
  • Why is a transaction denied for My Location or My Regions when the merchant is physically located within the boundaries?

Personal Online Banking

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.

Personal Mobile Banking

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.

Card Control

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.

Zelle

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.

Personal Finance Manager

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


Business Online Banking

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


Business Mobile Banking

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


Business Leasing

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


Business Online Bill Pay

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


Account Alerts

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


eDocuments

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.


uChoose Rewards

When performing an edit check on My Location and My Regions, Lake Ridge Bank Card Control compares the geographic location of the mobile device as well as the merchant's information that is sent within the transaction. It is possible for the merchant's transaction information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the Card Control edit checks since the information is not within the set boundaries.