Frequently Asked Questions

Personal Online Banking

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets

Personal Mobile Banking

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets

Card Control

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets

Zelle

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets

Personal Finance Manager

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


Business Online Banking

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


Business Mobile Banking

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


Business Leasing

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


Business Online Bill Pay

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


Account Alerts

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


eDocuments

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets


uChoose Rewards

A "Card Not Present" transaction is when you pay for something without using your physical plastic debt or credit card. 

Some examples include:

  • Online purchases
  • Online bill payments and recurring online bill payments for things such as streaming services
  • Purchases made over the phone
  • Purchases made with digital/mobile wallets