Frequently Asked Questions

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  • If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?

Personal Online Banking

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.

Personal Mobile Banking

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.

Card Control

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.

Zelle

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.

Personal Finance Manager

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


Business Online Banking

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


Business Mobile Banking

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


Business Leasing

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


Business Online Bill Pay

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


Account Alerts

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


eDocuments

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.


uChoose Rewards

Lake Ridge Bank Card Control ignores location information that is more than eight hours old. So, if the phone is off for more than eight hours, My Location controls will not take effect, and the transaction will not be denied based on the old location information.