At Lake Ridge Bank, we’re always looking for ways to make banking easier and more convenient for you. That’s why we’re excited to introduce Cora, our new AI-powered phone and chat assistant!
Whether you have a quick banking question, need help finding information, or aren’t sure who to contact, Cora is here to help point you in the right direction.
And the best part? Cora is available 24/7, so you can get answers to many common banking questions whenever it’s convenient for you. If you need additional help outside regular support hours, you can leave a message, and a live banking expert will give you a call back.
Say Hello to Cora!
Think of Cora as another friendly way to connect with Lake Ridge Bank. Powered by artificial intelligence (AI), Cora is designed to understand your questions and help you find the information you need quickly and easily.
Whether you’re chatting on our website or giving us a call, Cora uses AI technology to answer common questions, guide you to helpful resources, and connect you with a live banking expert when you need additional assistance.
Here are a few ways Cora can help:
- Answers When You Need Them: Have a question outside regular banking hours? Cora is available around the clock to help answer common banking questions.
- Quick and Convenient Support: Get answers to frequently asked questions without having to search through our website or wait on the phone.
- Help Finding What You Need: From banking services to general account questions, Cora can help guide you to the right information.
- A Connection to Our Team: Need a little more help? Just ask! Cora can connect you with a live Lake Ridge Bank expert during available support hours.
Technology That Makes Banking Easier. People Who Make It Personal.
While we’re excited about the convenience AI technology brings, there’s one thing that will never change: our commitment to personal, relationship-focused banking.
Cora isn’t here to replace the friendly faces and familiar voices you’ve come to know at Lake Ridge Bank. She’s here to work alongside our team, making it easier for you to get answers and connect with the right people.
We know some questions are best answered through a personal conversation. Whether you have a more detailed banking question, need additional guidance, or simply prefer speaking with someone, our team is always happy to help.
You can ask Cora to connect you with a live banking expert at any point in your conversation. During regular support hours, she’ll help connect you with our team. Outside those hours, Cora can continue answering common questions or help you leave a message for a callback.
Because at Lake Ridge Bank, we believe the best banking experience brings together the convenience of modern technology and the personal service of people who care.
Ready to Meet Cora?
Starting Tuesday, November 3rd, our AI-Powered Online Chat will be available on the lakeridge.bank website and then on Thursday, November 5th, clients will be able to say hello to Cora when they give us a call!
Ask her a question, explore how she can help, or have her connect you with one of our banking experts.
With Cora, we’re bringing you another convenient way to get the support you need, whenever you need it. New technology. Same friendly faces. The community banking experience you know and trust.
